CASE STUDY
Optimizing the experience of patients in need of medical cannabis
Terrabis is a privately held, multi-state cannabis operator founded on three values: a higher quality of service, a more elegant dispensary, and a more professional staff. They needed a product leader who could move fast in an uncertain regulatory environment while building a digital experience that matched their premium in-store promise. I stepped in as fractional CPO to lead product strategy across brand, digital, and patient experience — from day one through multi-location expansion.
Cannabis is one of the most heavily regulated consumer industries in the country, and the digital landscape is uniquely constrained. Traditional marketing channels are largely off-limits. Payment processing requires specialized integrations. Patient data carries strict privacy obligations. Terrabis needed someone who could navigate these complexities while still building a brand and digital ecosystem that felt elevated, modern, and patient-first — all at the pace a fast-growing operator requires.
I led the brand strategy from the ground up — defining positioning, visual identity, naming conventions, and brand guidelines that would scale across multiple dispensary locations and product lines. Every touchpoint was designed to communicate Terrabis’s commitment to a more professional, wellness-oriented cannabis experience. Custom illustrations, a unique color system, and value-driven messaging set them apart in an industry where most operators default to generic templates.
The digital platform became the connective tissue between Terrabis’s physical dispensaries and their patients. I oversaw the full UX strategy — from product discovery and online ordering to patient onboarding and a loyalty rewards program. The experience was designed to feel seamless whether a patient was browsing from home or walking into a store location, with consistent messaging and intuitive navigation across every touchpoint.
With most traditional advertising channels restricted for cannabis companies, I developed a compliant digital marketing strategy that leveraged educational content, social storytelling, and targeted campaigns within platform guidelines. We built a 6-month content calendar with multi-use campaign assets — designed to maximize reach while staying within the regulatory guardrails of every state Terrabis operates in.
Terrabis needed their website to be more than a brochure — it had to be a fully integrated patient platform. I led the technical product strategy, overseeing third-party API integrations for payment processing, inventory management, and patient communications. Each integration was chosen and architected to handle the unique compliance requirements of cannabis operations while still delivering a frictionless user experience.
Multi-state
Integrated patient experience across marketing, operations, and eCommerce software
6-month
Content calendar with multi-use campaign material for compliant distribution
Day one
Launch with fully realized brand, digital platform, and patient onboarding
Full suite
Brand assets and guidelines for scalable multi-state identity system
CASE STUDY
Stress reduction and healing justice through mindfulness, for and by Black people
BlackFULLness was born from a $1.5 million NIH research grant studying the effects of mindfulness on stress in Black communities. The app’s content was developed in the Psychology Department at Spelman College and validated through Randomized Control Trials. The founding team made the decision to commercialize. I came in as fractional CPO to lead the product strategy for taking a validated research tool and turning it into a consumer-ready health product the Black community would actually want to use.
The app in its research form was designed for a general academic audience. It was functional but didn’t feel like it belonged to the community it was built to serve. African Americans experience disproportionate stress-related health disparities — 100% of research participants reported race-related stress — yet mainstream mindfulness apps don’t reflect that reality. The challenge: redesign the product to be culturally authentic, emotionally resonant, and commercially viable without compromising the clinical rigor that made it effective.
I led the product strategy for transitioning BlackFULLness from research instrument to market-ready consumer app. That meant defining the product roadmap, prioritizing features for commercial launch, and aligning the team around a go-to-market approach for both B2C individual users and B2B enterprise wellness clients.
The most critical product decision was ensuring the app looked and felt like it belonged to the Black community. I oversaw a full redesign — updated visual design, culturally relevant imagery, and content framing that spoke directly to the lived experience of Black people. This wasn’t surface-level theming. Every design choice was made from a place of understanding and intentionality.
I advised on technical stack and infrastructure for scale, and helped build an advisory network including leaders from Google, Walmart, Stanford, and the NIH. Current partners represent access to 25,000+ Black users across multiple sectors.
500+
Active beta users with partners reaching 25,000+ across community organizations
Full redesign
Research tool transformed into consumer-grade mobile experience with culturally relevant UX
Dual GTM
B2C and B2B enterprise model with corporate wellness pricing architecture
Advisory board
Leaders from Google, Walmart, Stanford, NIH, NAACP, and Howard University
CASE STUDY
Building a functional nutrition brand for the postpartum gap
Root Health is a functional RTD nutrition brand designed specifically for the postpartum period — a stage where nutritional needs are critical but consumer options are virtually nonexistent. I co-founded the company and serve as its product leader, responsible for everything from concept and medical formulation through brand positioning, fundraising, and DTC go-to-market. Root Health sits at the intersection of maternal health, functional nutrition, and modern CPG.
Postpartum nutrition is a category that barely exists. The clinical needs are well-documented — increased demand for protein, iron, omega-3s, and hydration — but no consumer brand had built a product specifically for this window. The challenge: build a medically credible, consumer-friendly product from scratch with no established playbook, no obvious distribution model, and a time-starved, skeptical target consumer.
I led product development through a rigorous 4-stage testing protocol — working with registered dietitians and maternal health specialists to define the nutritional profile, then partnering with co-manufacturers to produce a functional RTD that met clinical standards while actually tasting good.
Root Health needed to feel trustworthy without being clinical, modern without being trendy. I led brand strategy — positioning, naming, visual identity, and tone of voice — to speak directly to postpartum mothers tired of being overlooked by the wellness industry.
I led the fundraising effort, raising $617K in pre-launch capital. On go-to-market, I built the DTC strategy from scratch — channel mix, pricing architecture, subscription model, and launch sequence optimized for early traction with a foundation for retail expansion.
$617K
Raised in pre-launch funding, validating the market thesis and product approach
4-stage
Medically formulated RTD developed with registered dietitians and maternal health specialists
Full DTC
Go-to-market strategy defined — pricing, subscription model, and channel mix
Launch ready
Co-manufacturer relationships secured for scaling from launch to retail distribution
CASE STUDY
Rebranding a 30-year logistics company for modern growth
INPAX Shipping Solutions is a full-service delivery and logistics company headquartered in Atlanta with over 30 years of operational history and a fleet of 500+ vehicles. They serve some of the largest brands in the country — FedEx, Target, Lowe’s, Coca-Cola, DHL, Labcorp — across same-day delivery, dedicated fleet, on-demand courier, warehousing, 3PL brokerage, and long-haul freight. Despite decades of proven service, their brand and marketing hadn’t kept pace with the scale and sophistication of their operations. I came in as fractional CPO to lead a full rebrand and modernize every customer-facing touchpoint — from messaging strategy and marketing collateral to paid media, video content, and a trade show presence that matched the caliber of the companies they serve.
INPAX had grown steadily for three decades through operational excellence and relationship-driven sales. But the brand told none of that story. Their visual identity, marketing materials, and digital presence didn’t reflect a company running 500+ vehicles across the Southeast with enterprise-level clients. Competitors with half the capability were outpositioning them in RFPs and trade show conversations simply because they looked more modern. INPAX needed a complete brand overhaul — not just a logo refresh, but a ground-up rethinking of how they present themselves across every channel.
I led a complete repositioning of the INPAX brand — starting with competitive analysis of how the top logistics and 3PL companies present themselves, then building a differentiated messaging framework around what actually makes INPAX unique: the courier DNA that makes their freight and logistics capabilities more agile than the big carriers, combined with the fleet scale that sets them apart from smaller courier services. I developed a new tagline, value propositions for each service line, and a unified voice that works across everything from cold outreach to capabilities decks.
I built INPAX’s paid media strategy from scratch — defining target audiences, selecting channels, and developing creative designed to drive both awareness and lead generation across the Southeast. In parallel, I directed the production of video content showcasing fleet operations, warehouse walkthroughs, and customer success narratives for use across trade shows, social media, website, and sales presentations. Both the paid media program and video library are produced and queued for launch.
I redesigned the entire suite of INPAX marketing collateral — capabilities decks, service one-sheets, branded presentation templates, and digital assets for email and social. I also designed and directed the production of a modular trade show display: booth graphics, banner stands, printed handouts, and on-screen video loops. Every piece reinforces the new brand system so that whether a prospect encounters INPAX in an inbox, at a booth, or in a boardroom, the experience feels cohesive and professional.
Full rebrand
New visual identity, messaging framework, and brand guidelines unifying every customer-facing touchpoint
Paid media
Complete ad program built and queued — audience strategy, channel selection, and creative assets ready for launch
Video library
Fleet, warehouse, and success story content produced for multi-channel deployment
Trade show
Modular display system designed and produced for regional and national logistics events